Technical Support Executive/Supervisor
About Knauf
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 86 countries, 35,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities – in Europe, the USA, South America, Russia, Asia, and Africa
Responsibilities
Are you passionate about creating impressive structures? Do you want to contribute to groundbreaking construction projects? Join our talented team and become a Technical Executive – a partner to architects and project sales teams in turning bold ideas into reality.
- Collaborate closely with architects and project sales teams to transform initial concepts into detailed blueprints, laying a solid foundation for project success.
- Analyze and interpret customer drawings, creating professional design presentations, shop drawings, and system summaries.
- Utilize proficiency in AutoCAD, Revit, and BIM to produce accurate and impactful technical drawings.
- Prepare models and material samples for architects and customers, turning ideas into tangible experiences.
- Build and maintain strong relationships with architects and project sales teams, ensuring customer satisfaction throughout the project lifecycle.
- Attend customer meetings when the Project Sales Manager is unavailable.
- Coordinate with the Marketing department to ensure the availability of models and material samples.
- Research and apply Vietnamese construction standards to daily work.
- Perform other tasks as assigned by the Line Manager.
- Bachelor’s degree or higher in Architecture, Civil & Industrial Construction Engineering.
- 2-3 years of experience in the construction industry is an advantage.
- Ability to read and understand architectural drawings, and a solid understanding of construction techniques and principles.
- Proficiency in AutoCAD, Revit, and BIM.
Inspire Ideas:
Create Solutions:
Connect and Collaborate:
Continuous Learning:
Requirements
- Department
- Customer & Technical Services
- Locations
- Ha Noi Office
Ha Noi Office
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Vietnam
Knauf’s expansion into Asia from the 1990s has seen our establishment as a leading and trusted brand for drywall products and system solutions. Today, with over 4,000 experienced, talented, and diversified people operating nearly 30 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our customers can “Build on Us” while collectively contributing towards a more sustainable world and future.
Empowered by our values and purpose, our teams deliver the best of Knauf in each market – Australia, China, Korea, Japan, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore.
Technical Support Executive/Supervisor
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